Welcome Nurse Aide Test Takers in Washington!

Below you'll find crucial information and links to assist you with the next steps toward your Nurse Aide certification.

Steps to Register for the NNAAP ® Nurse Aide Exam
1Complete nurse aide training program
Student should finish the state-approved nurse aide training program.

If you did not finish a state-approved training and dream to sign up, you may be able do so under a different eligibility route as listed in the Candidate Handbook

2Review Candidate Handbook
Your Candidate Handbook is your convenient guide to address all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and a lot more.

WA Handbook.
3Create Your CNA365 Account
Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will require to send an application for testing in order to sign up for tests.

We extremely advise that you check out the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.

Credentia

Attention Pearson VUE System Users!
If you previously had an online Pearson VUE account (PCM) to register for evaluations, you'll need to create a new CNA365 online account with Credentia. Click here to login and then click the "Sign Up" link on the login page.

When you cna testing sites washington state create a new CNA365 account, all of the data from your old Pearson VUE online account will rollover to your new Credentia CNA365 account.

Washington Examination and Scheduling Services
Create or Log into your CNA365 account to:

Modification your present address and telephone number.

Send Correction Form to upgrade your name, date of birth, or social security number before your scheduled exam.

Acquire and submit an Examination Testing Application.

Check the Testing Application status.

Find test sites and availability.

Schedule, reschedule, or cancel an examination.

View exam details such as examination type, scheduled time, date, and location.

View the Score report.

Submit and review a Grievance application for completed examination.

Send an excused lack application.

Contact Customer Service when:

Issue takes place when developing a CNA365 Account.

Did not get an activation link.

Issue happens when using a designated voucher code.

Testing Application Issue.

Received an error message when scheduling an examination.

Score report is not viewable in CNA365 after 24 hours from your exam.

Call 888-204-6249

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Washington State Department of Health (DOH).
Contact the Washington State Department of Health to:.

Get an Application for Certification.

Get information on state laws and guidelines governing the accreditation of nursing assistants.

Acquire information concerning recommendation from other states.

Modification your existing address or name on your accreditation.

Acquire certification renewal information/application.

Contact Information:.
Washington State Department of Health (DOH).
( 360) 236-4700.
PO Box 47877.
Olympia, WA 98504-7877.
Website: www.doh.wa.gov.

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OBRA Nursing Assistant Registry.
Contact the OBRA Nursing Assistant Registry to:.

Find out if you are presently noted on the OBRA Nursing Assistant Registry.

Modification your present address or name on the OBRA Nursing Assistant Registry.

Acquire information on federal OBRA laws and rules governing the training and testing of nursing assistants.

Contact Information:.

Department of Social and Health Services (DSHS)
(360) 725-2597
Fax: (360) 493-2581
PO Box 45600
Olympia, WA 98504-5600
Website: https://www.dshs.wa.gov/altsa/residential-care-services/nursing-assistant-program
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